Sprocket & Stone
Pet store · Chicago
1013 E 53rd St, Chicago, IL 60615
About
Located at 1013 E 53rd St in Chicago’s Hyde Park neighborhood, Sprocket & Stone has established itself as a go-to destination for local pet owners seeking high-quality nutrition and supplies. With a stellar 4.9/5 rating across 146 reviews, the shop is widely recognized for its curated selection of premium pet food, treats, and toys. Whether customers are searching for specific grain-free diets, specialized chews, or even homemade dog ice cream, the store prides itself on maintaining a diverse inventory that often exceeds the variety found at larger chain retailers. At the heart of the business is owner Sophie, whose deep knowledge of canine and feline nutrition and behavior has made her a trusted resource for the community. Known for her personalized approach, Sophie frequently assists pet owners in navigating complex dietary needs, helping to resolve everything from persistent digestive issues to picky eating habits. Beyond her expertise, she is noted for her commitment to customer service, which includes remembering the names of regular four-legged visitors, offering local delivery, and special-ordering products to ensure neighbors have exactly what they need. This blend of professional guidance and genuine care has turned Sprocket & Stone into a neighborhood staple where both pets and their owners feel consistently welcomed.
Reviews Sprocket & Stone
Sprocket & Stone is a highly regarded neighborhood pet store in Hyde Park, widely praised for its high-quality product selection and the personalized, knowledgeable service provided by the owner, Sophie. While most customers report exceptional experiences and helpful support for specific pet health needs, a small minority of customers have experienced communication issues.
Strengths
- Knowledgeable and helpful owner
- High quality pet products
- Personalized customer service
- Welcoming to pets
Weaknesses
- Communication difficulties
Best for
Pet owners seeking expert nutritional advice, specialized dietary solutions, and a personalized shopping experience for their dogs and cats.
Opening hours
- Friday
- 10 AM–6:30 PM
- Monday
- Closed
- Sunday
- 12–4 PM
- Tuesday
- 10 AM–6:30 PM
- Saturday
- 11 AM–5 PM
- Thursday
- 10 AM–6:30 PM
- Wednesday
- 10 AM–6:30 PM
Contact
- 1013 E 53rd St, Chicago, IL 60615
- (773) 966-4777
- sprocketandstone.com