Hales Property Management
Property management company · Chicago
1411 W Chicago Ave #1, Chicago, IL 60642
About
Located at 1411 W Chicago Ave in the heart of Chicago, Hales Property Management has established itself as a notable presence in the local real estate landscape. With a solid 4.5-star rating based on over 600 reviews, the firm is frequently recognized for its role in overseeing condominium associations and residential properties throughout the city. The company’s approach centers on maintaining professional standards, with a team that is often noted for its responsiveness and organizational skills when navigating the complexities of property maintenance and board relations. The firm’s reputation is largely built on the performance of its individual managers, such as Joshua Knepper and Priscilla Johnson, who are frequently cited by clients and vendors for their hands-on involvement. Whether coordinating with contractors on building repairs, managing project timelines, or providing clear communication to owners and tenants, these team members are often described as the stabilizing force behind the properties they oversee. While the company manages the fast-paced demands of Chicago’s premier condo buildings, the team strives to balance the needs of boards, vendors, and residents alike, aiming to provide efficient, detail-oriented service that supports the long-term health of the communities they serve.
Reviews Hales Property Management
Hales Property Management receives high praise for its responsive and organized property managers, particularly Joshua Knepper and Priscilla Johnson, who are frequently commended by condo boards and contractors. However, some residents report significant frustration regarding poor communication and lack of resolution during urgent maintenance emergencies.
Strengths
- Responsive and proactive property managers
- Clear and timely communication
- Effective coordination with contractors
- Highly organized project management
Weaknesses
- Unresponsive during maintenance emergencies
- Difficulty reaching staff for issue resolution
- Ineffective online portal communication
Best for
Condo associations and boards seeking dedicated, hands-on property management for building maintenance and vendor coordination.
Opening hours
- Friday
- 8:30 AM–1 PM
- Monday
- 8:30 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8:30 AM–5 PM
- Saturday
- Closed
- Thursday
- 8:30 AM–5 PM
- Wednesday
- 8:30 AM–5 PM
Contact
- 1411 W Chicago Ave #1, Chicago, IL 60642
- (312) 666-0149
- www.halespropertymanagement.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp