Business listingChicago
Cremation service

Neptune Society

Cremation service · Chicago

4.8279 reviews

2380 Hicks Rd, Rolling Meadows, IL 60008

Neptune Society

About

Located at 2380 Hicks Rd in Rolling Meadows, the Neptune Society provides cremation services designed to assist families during the difficult period following the loss of a loved one. With a strong reputation reflected in a 4.8 out of 5-star rating from nearly 300 reviews, the organization focuses on guiding families through the logistical challenges of end-of-life arrangements. Many clients emphasize the value of pre-planning, noting that having these details settled in advance provides significant relief and peace of mind for their surviving relatives. The staff is frequently commended for their compassionate and professional approach, often acting as a primary point of contact to handle essential tasks such as securing death certificates, managing permits, and coordinating necessary paperwork. Families often report that the team is readily available to answer questions, provide updates, and offer ongoing support throughout the process. By managing these administrative burdens with sensitivity, the Neptune Society aims to allow families the space and time needed to focus on saying their final goodbyes and honoring their loved ones without the added stress of complex decision-making.

Reviews Neptune Society

The Neptune Society receives high praise for its compassionate, organized, and supportive approach to end-of-life arrangements. While most clients report a seamless experience, some customers have encountered administrative issues regarding contract documentation and seminar scheduling.

Strengths

  • Compassionate and supportive staff
  • Efficient pre-planning process
  • Clear and transparent communication
  • Helpful handling of administrative tasks

Weaknesses

  • Delays in receiving contracts
  • Poor seminar coordination

Best for

Individuals seeking to pre-arrange cremation services to relieve their families of decision-making burdens during a time of grief.

Opening hours

Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
Thursday
Open 24 hours
Wednesday
Open 24 hours

Contact

Neptune SocietyChicagoCremation service