Business listingChicago
Insurance agency

Hanway Insurance

Insurance agency · Chicago

4.6305 reviews

5153-1 S Pulaski Rd, Chicago, IL 60632

Hanway Insurance

About

Located at 5153-1 S Pulaski Rd, Hanway Insurance has become a familiar fixture for drivers across Chicago seeking reliable auto insurance coverage. With a strong reputation built on personalized service, the agency currently holds an impressive 4.6-star rating based on over 300 customer reviews. Clients frequently highlight the agency’s commitment to finding competitive rates and navigating the complexities of insurance policies with clarity and patience. The team at Hanway Insurance, including agents such as Laura, Nadia, Jennifer, and Lupe, is widely recognized for a hands-on approach that prioritizes clear communication and accessibility. Whether helping customers understand their coverage options, assisting with documentation, or providing support during stressful situations like vehicle theft, the staff is noted for being responsive and professional. By focusing on building long-term relationships and offering attentive, individualized guidance, the agency strives to make the insurance process as smooth and stress-free as possible for the local community.

Reviews Hanway Insurance

Hanway Insurance receives high praise for its personalized customer service, with agents Laura and Nadia frequently highlighted for their patience, responsiveness, and ability to secure affordable quotes. While most clients report a smooth and helpful experience, one customer expressed significant dissatisfaction regarding unexpected cancellation fees and billing disputes.

Strengths

  • Responsive and helpful agents
  • Securing affordable insurance quotes
  • Patient and clear communication
  • Efficient and fast processing

Weaknesses

  • Unexpected cancellation fees
  • Disputed billing charges

Best for

Individuals seeking personalized, attentive assistance from insurance agents to navigate coverage options and find affordable rates.

Opening hours

Friday
10 AM–7 PM
Monday
10 AM–7 PM
Sunday
11 AM–5 PM
Tuesday
10 AM–7 PM
Saturday
10 AM–5 PM
Thursday
10 AM–7 PM
Wednesday
10 AM–7 PM

Contact

Hanway InsuranceChicagoInsurance agency