Hanway Insurance
Insurance agency · Chicago
5153-1 S Pulaski Rd, Chicago, IL 60632
About
Located at 5153-1 S Pulaski Rd, Hanway Insurance has become a familiar fixture for drivers across Chicago seeking reliable auto insurance coverage. With a strong reputation built on personalized service, the agency currently holds an impressive 4.6-star rating based on over 300 customer reviews. Clients frequently highlight the agency’s commitment to finding competitive rates and navigating the complexities of insurance policies with clarity and patience. The team at Hanway Insurance, including agents such as Laura, Nadia, Jennifer, and Lupe, is widely recognized for a hands-on approach that prioritizes clear communication and accessibility. Whether helping customers understand their coverage options, assisting with documentation, or providing support during stressful situations like vehicle theft, the staff is noted for being responsive and professional. By focusing on building long-term relationships and offering attentive, individualized guidance, the agency strives to make the insurance process as smooth and stress-free as possible for the local community.
Reviews Hanway Insurance
Hanway Insurance receives high praise for its personalized customer service, with agents Laura and Nadia frequently highlighted for their patience, responsiveness, and ability to secure affordable quotes. While most clients report a smooth and helpful experience, one customer expressed significant dissatisfaction regarding unexpected cancellation fees and billing disputes.
Strengths
- Responsive and helpful agents
- Securing affordable insurance quotes
- Patient and clear communication
- Efficient and fast processing
Weaknesses
- Unexpected cancellation fees
- Disputed billing charges
Best for
Individuals seeking personalized, attentive assistance from insurance agents to navigate coverage options and find affordable rates.
Opening hours
- Friday
- 10 AM–7 PM
- Monday
- 10 AM–7 PM
- Sunday
- 11 AM–5 PM
- Tuesday
- 10 AM–7 PM
- Saturday
- 10 AM–5 PM
- Thursday
- 10 AM–7 PM
- Wednesday
- 10 AM–7 PM
Contact
- 5153-1 S Pulaski Rd, Chicago, IL 60632
- (773) 521-5000
- hanwayinsurance.com